Domestic Shipping (Within India)

• We require 1–6 business days to process and deliver domestic orders.

• Our primary logistics partner is Blue Dart, though AVSA Jewels may use alternate trusted carriers when required.

• Once your order is shipped, you will receive a tracking link via email/SMS.

International Shipping

• We ship worldwide through UPS, DPD, or other reliable international carriers, based on destination availability.

• International deliveries typically take 5–12 business days, excluding customs clearance timelines which may vary by country.

• Any customs duties, taxes, or import fees are the responsibility of the customer.

Secure Packaging
Every product goes through multiple quality checks to ensure we deliver you the perfect jewels safely. Once the jewellery passes quality checks it is packed in plastic zip lock/pouches or butter paper and covered with multiple layers of bubble wrap to ensure the safest delivery. 

Please note: In case you suspect that the package may have tampered before the delivery, you may reject it at the time of delivery.

Happy Unboxing
Once your order has been shipped we will e-mail you with the tracking details of your order. Our aim is to deliver you your products safely at the earliest possible to provide you with a happy unboxing experience, and we appreciate your patience and trust with us regarding the same. 

Important Notes

• Delivery timelines are approximate and may vary due to unforeseen logistical delays.

• Orders once placed cannot be cancelled after they have been processed for dispatch.

Returns & Exchanges

• AVSA Jewels does not accept returns on any products.

• However, we offer easy exchanges in case of size issues or product defects, subject to quality checks.

• If an exchange is not possible, we provide store credit equivalent to the product value (excluding shipping charges).

• Store credit is valid for future purchases and cannot be encashed.

Cancellation Policy

Orders can be cancelled within 24 hours of placement by emailing us at avsajewels@gmail.com.

Exchange Policy

If you are unsatisfied with your purchase, write to us within 48 hours of delivery at avsajewels@gmail.com. We will exchange your product for another product. Please note that only one exchange is possible per order, and free shipping will not be applicable on the exchanged product.